Legal notice and privacy policy

Posted on

This Legal Notice regulates the general conditions of access and use of the website accessible at the URL address https://anicovem.com, which Anicovem SL makes available to Internet users.

The use of the website implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice. Consequently, the user of the website must read this Legal Notice carefully each time he/she intends to use the website, as the text may be modified at the discretion of the owner of the website, or due to a change in legislation, jurisprudence or business practice.

1. Who we are

In compliance with the duty of information contained in article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following information is provided below:

Susana Rodríguez López is the owner of the website and domain https://anicovem.com (hereinafter THE WEBSITE) acting as owner on behalf of Anicovem SL (hereinafter Anicovem). Its legal identification details are as follows:

Name: Anicovem SL, registered in the Mercantile Register of Seville, Volume 5629, Folio 173, Page SE-95655, First Inscription
Owner: Susana Rodríguez López
Administrator: Francisco José Rodríguez Estévez
Fiscal Address: Calle Aguadulce, 82 – 41006 Seville
TAX ID: B90042920
Telephone: 717123358
E-mail: anicovem@anicovem.com

The purpose of THE WEBSITE is to publicise the different services provided by Anicovem to its customers, as well as to show the stock of products available.

2. Protection of personal data

Who is responsible for the processing of your personal data?

The party responsible for the processing of personal data collected through THE WEBSITE is Anicovem SL, with registered office at C/ Aguadulce, 82 in Seville and postal code 41006.

How can you contact the Data Controller?

The user may contact the Data Controller by sending a postal mail to the address indicated above or by writing a message to the contact e-mail address anicovem@anicovem.com. In any case, in order to make use of the rights specified in the following section, a photocopy or image of your ID card or similar identification document, as the case may be, will be required to be attached to said message.

3. Data protection rights

As a user and in accordance with the provisions of the RGPD (General Data Protection Regulation) you have the following rights:

  • Right to request access to personal data: you may ask Anicovem if this company is processing your data.
  • Right to request its rectification (in case it is incorrect).
  • Right to request the limitation of their processing, in which case they will only be kept by Anicovem for the exercise or defence of claims.
  • Right to oppose the processing: Anicovem will stop processing the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defence of possible claims, the data must continue to be processed.
  • Right to data portability: in the event that you wish your data to be processed by another company, Anicovem will facilitate the portability of your data to the new data controller.
  • Right to erasure of data: unless required by law, your data will be erased after your confirmation.
  • Right to withdraw consent: in the event that you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You may exercise the above rights before Anicovem SL by sending an email to anicovem@anicovem.com or by post to Anicovem SL, Calle Aguadulce, 82, 41006 – Seville. You must provide a copy of your ID card or official document that serves to prove your entitlement.

If you consider that we have not processed your personal data in accordance with the regulations, you can contact the Data Controller at anicovem@anicovem.com. However, you can also file a complaint with the Spanish Data Protection Agency (www.agpd.es), where you can also find models, forms and more information about your rights.

Right to be forgotten and access to your personal data

We would like to remind you that you can always review, recover, anonymise and/or delete, totally or partially, the data stored on THE WEBSITE. All you need to do is send an e-mail to anicovem@anicovem.com and request it.

Conservation of the data

Disaggregated data: Disaggregated data will be kept without a deletion period.
Customer data received through contact forms: from the time the user sends the message until the user requests deletion.
Data of subscribers to the e-mail feed: from the time the user subscribes until the user unsubscribes.
Data of newsletter subscribers: from the time the user subscribes until the user unsubscribes.
User data uploaded by Anicovem to pages and profiles on social networks: from the time the user gives their consent until they withdraw it.

Data secrecy and security

Anicovem undertakes in the use of the data, to respect their confidentiality and to use them in accordance with their purpose, as well as to comply with its obligation to store them and to adapt all measures to avoid their alteration, loss, unauthorised processing or access, in accordance with the provisions of Royal Decree 1720/2007 of 21 December, which approves the Regulations for the development of Organic Law 15/1999 of 13 December, on the Protection of Personal Data.

You, as user, guarantee that the personal data provided through the forms are truthful, being obliged to communicate any modification of the same. Likewise, you guarantee that all the information provided corresponds to your real situation, that it is up to date and accurate.

Furthermore, you must keep your details up to date at all times, and you are solely responsible for any inaccuracy or falsity of the details provided and for any damage that may be caused by this to Anicovem as owner of THE WEBSITE, or to third parties as a result of the use of said data.

Security breaches

Anicovem adopts reasonably adequate security measures to detect the existence of viruses, brute force attacks and code injections. However, you should be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, Anicovem cannot guarantee the non-existence of viruses or other elements that may cause alterations in the user’s computer systems (software and hardware) or in their electronic documents and files contained therein.

In spite of this, in order to try to guarantee the security and privacy of your personal data, THE WEBSITE has an active security surveillance system that reports suspicious activities and possible breaches in the security of user data. In the event of any breach being detected, Anicovem undertakes to inform users within 72 hours.

4. What personal data do we collect from users and what do we use them for?

Anicovem may collect the personal data that users who browse THE WEBSITE voluntarily leave on the form on the Contact page (https://anicovem.com/contacto/) to request information, make a reservation, leave a comment or similar.

All this data will only be collected in the e-mails automatically generated by the system and sent to the e-mail address anicovem@anicovem.com, and will be used to provide the appropriate response derived from the type of message that the user freely chooses to send. Therefore, they will not become part of any database for further use.

This website always requires the prior consent of users to process their personal data for the purposes indicated, which will be obtained by means of two mandatory fields at the end of the forms, the first to declare the user’s age and the second to indicate that they have read and accepted this Legal Notice and Privacy Policy.

Registration of data processing activities

Web, domain and hosting: THE WEBSITE has SSL encryption that allows the secure sending of personal data through standard contact forms, hosted on the servers that Anicovem has contracted with Dondominio.

Web maintenance: the maintenance and management of the content of THE WEBSITE is carried out by Lucía Montero Rodríguez, with DNI 28588941X and fiscal address at calle Graciosa, 10, 41016, Seville, Spain.

Commercial partner: Energi Rent whose manager is Vicente García Urigüen with fiscal address at Calle Lomo La Plana, 30 Portal 2 – Piso 3º B with postal code 35029 in Las Palmas de Gran Canaria, Spain and CIF B-76044700. Energi Rent is registered in the Mercantile Register of Las Palmas, Volume 1944, Book 0, Folio 59, Page GC-42627, 1st Inscription.

Data collected through the web: The personal data collected will be automatically processed and incorporated into the corresponding files owned by Anicovem.

  • We will receive your IP address, which will be used to check the origin of the message in order to provide you with information, protection against SPAM comments and to detect possible irregularities (e.g. opposite sides of the same case write to the website from the same IP address), as well as data relating to your ISP.
  • You may also provide us with your details via email and other means of communication indicated in the contact section.

Comments form: On THE WEBSITE there is no possibility of leaving comments for the content of any of its pages.

User registration: No user registration is allowed unless expressly requested.

E-mail: Our e-mail service provider is DonDominio for the Spanish version and Arsys for the English version, as e-mails sent in English will be dealt with by Anicovem’s commercial partner.

Instant messaging: Anicovem does not provide service through instant messaging such as WhatsApp or Facebook Messenger or similar.

Content embedded from other websites

The pages of THE WEBSITE may include embedded content (e.g. videos, images, links to other websites, etc.). Content embedded from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed third party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account or are logged in to that website.

Purpose and legitimacy: The purpose of processing this data will be solely to provide you with the information or services you request from us.

Social networks

Presence in social networks: Anicovem has a company profile on LinkedIn.

Purpose and legitimacy: The treatment that Anicovem will carry out with the data within each of the aforementioned networks will be, at most, that which the social network allows the corporate profiles. Thus, Anicovem will be able to inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as providing personalised customer service.

Data extraction: Under no circumstances will Anicovem extract data from the social networks, except those from the statistics specific to each medium, unless the user’s consent to do so was obtained punctually and expressly.

Rights: When, due to the very nature of social networks, the effective exercise of the follower’s data protection rights is subject to the modification of the follower’s personal profile, Anicovem will help and advise you to this end to the best of its ability.

Data processors outside the EU

Social Networks: Anicovem makes use of the American social network LinkedIn, to whom an international transfer of analytical and technical data is carried out in relation to the website. Anicovem processes the data that users, subscribers or browsers provide to Anicovem or share with Anicovem on its servers.

Your information is protected in accordance with our privacy and cookies policy. By activating a subscription or providing your contact details, you understand and accept our privacy and cookie policy.

You will always have the right to access, rectify, delete, limit, transfer and forget your data.

From the moment you register as a user on this website, Anicovem has access to: User name and e-mail address, IP address, postal address and DNI/CIF.

In any case, Anicovem reserves the right to modify, at any time and without prior notice, but informing, both the presentation and configuration of THE WEBSITE and this legal notice and privacy policy.

Commitments and obligations to our users

Access to and/or use of THE WEBSITE confers on the user the condition of user, accepting, from this very moment, fully and without reservation, this legal notice in relation to certain services and contents of THE WEBSITE.

In using THE WEBSITE the user undertakes not to carry out any conduct that could damage the image, interests and rights of Anicovem or third parties or that could damage, render useless or overload THE WEBSITE portal or that could prevent, in any way, the normal use of THE WEBSITE.

5. Legal responsibility for the content

The initial and main language used by the owner on the website will be Spanish, although once the content has been accessed, there is the possibility of changing to English. Anicovem accepts no responsibility for the user’s failure to understand the language of the website, nor for its consequences.

Anicovem may modify the contents without prior notice, as well as delete and change these within the website, such as the way in which they are accessed, without any justification and freely, and shall not be held responsible for the consequences that these may cause to users.

THE WEBSITE contains texts drawn up for purely informative or informative purposes which may not reflect the current state of legislation or jurisprudence and which refer to general situations and therefore their content can never be applied by the user to specific cases.

The opinions expressed therein do not necessarily reflect the views of Anicovem.

The content of the articles published on THE WEBSITE cannot be considered, under any circumstances, as a substitute for legal advice.

The user should not act on the basis of the information contained on THE WEBSITE without first seeking the appropriate professional advice.

Intellectual and industrial property rights

These General Conditions do not grant any intellectual or industrial property rights over THE WEBSITE or any of its constituent elements, and the User is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available to the public, extracting, reusing, resending or using any of them in any way, by any means or procedure, except in cases where this is legally permitted or authorised by the owner of the corresponding rights.

The user knows and accepts that the entire website, including but not limited to the text, images, designs, software, contents (including their structure, selection, arrangement and presentation), audiovisual material and graphics, is protected by trademarks, copyright and other legitimate registered rights, in accordance with international treaties to which Spain is a party and other property rights and laws of Spain.

In the event that a user or third party considers that there has been a violation of their legitimate intellectual property rights due to the introduction of certain content on THE WEBSITE, they must notify Anicovem of this circumstance, indicating:

  • Personal details of the interested party who is the owner of the allegedly infringed rights, or indicate the representation with which he/she is acting in the event that the claim is presented by a third party other than the interested party.

Indicate the contents protected by intellectual property rights and their location on THE WEBSITE, accreditation of the intellectual property rights indicated and an express declaration in which the interested party accepts responsibility for the veracity of the information provided in the notification.

Regulations and conflict resolution

These conditions of use of THE WEBSITE are governed in each and every one of their aspects by Spanish law. The language of drafting and interpretation of this legal notice is Spanish. This legal notice shall not be filed individually for each user but shall remain accessible via the Internet on THE WEBSITE.

Users may submit to the Consumer Arbitration System of which Anicovem will form part to resolve any controversy or claim derived from this text or from any activity of Anicovem, except to resolve those conflicts that arise from the development of an activity that requires membership of a bar association, in which case the user should contact the corresponding body of the appropriate bar association.

Users who have the status of consumers or users as defined by Spanish legislation and reside in the European Union, if they have had a problem with an online purchase made from Anicovem, to try to reach an out-of-court settlement can go to the Online Dispute Resolution Platform, created by the European Union and developed by the European Commission under Regulation (EU) 524/2013.

Provided that the user is not a consumer or user, and where there is no rule that requires otherwise, the parties agree to submit to the Courts and Tribunals of Seville capital, as this is the place where the contract was concluded, expressly waiving any other jurisdiction that may correspond to them.

6. What we expect from users

Access and/or use of THE WEBSITE grants the user the status of User, accepting, from this very moment, fully and without reservation, this legal notice, as well as the specific conditions which, where applicable, complement it, in relation to certain services and contents of THE WEBSITE.

Access to THE WEBSITE is free of charge for its users. In general, access to and use of THE WEBSITE does not require prior subscription or registration.

The user is informed and accepts that access to THE WEBSITE does not in any way imply the start of a commercial relationship with Anicovem. In this way, the user undertakes to use the website, its services and contents without contravening current legislation, good faith and public order. It is forbidden to use the website for illicit or harmful purposes, or in any way that may cause damage or impede the normal operation of the website. With regard to the contents of this website, it is forbidden:

  • Their reproduction, distribution or modification, in whole or in part, unless authorised by their legitimate owners.
  • Any infringement of the rights of the provider or of the legitimate owners.
  • Use for commercial or advertising purposes.

Notice on minors

Persons aged 16 or over may contact or subscribe to the contents of Anicovem as users without the prior consent of their parents or guardians. In the case of minors under 16 years of age, the prior consent of their parents or guardian will be necessary and required for the processing of their personal data.

Under no circumstances will data concerning the professional or economic situation or the privacy of other members of the family be collected from minors without their consent.

Likewise, if you are under 16 years of age and have accessed our website without notifying your parents, you must not use the contact form or the subscription service.

External Links

Some pages of THE WEBSITE provide links to other websites and content owned by third party manufacturers or suppliers.

The sole purpose of the links is to provide the User with the possibility of accessing these links to obtain additional information about our products and/or services, although Anicovem is not responsible in any case for the results that may be derived by the user from accessing these links.

Users who intend to establish any technical link from their website to the WEBSITE portal must obtain prior written authorisation from Anicovem.

The establishment of the link does not imply in any case the existence of a relationship between Anicovem and the owner of the site where the link is established, nor the acceptance or approval by Anicovem of its contents or services.

Other conditions of use of this website

The user undertakes to make diligent use of THE WEBSITE and the services accessible from it, in full compliance with the Law, good customs and this legal notice.

Likewise, the user undertakes, unless previously, expressly and in writing authorised by Anicovem, to use the information contained on the website exclusively for their own information, and may not directly or indirectly commercially exploit the contents to which they have access.

This site, the associated domains and the ownership of the content belong to Anicovem SL, CIF E-41635483 and tax domicile at calle Aguadulce, 82, 41006 Seville, Spain.

This website contains hyperlinks that lead to other websites managed by third parties outside our organisation. Anicovem does not guarantee and is not responsible for the content of these websites.

Except with the express, prior written authorisation of Anicovem, the reproduction, except for private use, transformation, and in general any other form of exploitation, by any procedure, of all or part of the contents of this website is strictly forbidden.

It is strictly forbidden to carry out, without the prior consent of Anicovem, any manipulation or alteration of this website. Consequently, Anicovem will not assume any responsibility derived, or that could be derived, from said alteration or manipulation by third parties.

Exercise of ARCO rights

You may exercise, with respect to the data collected, the rights recognised in Organic Law 15/1999, of access, rectification or cancellation of data and opposition. Therefore I inform you that you may exercise these rights by sending a written and signed request, together with a photocopy of your ID card or equivalent identification document, to the postal address of Anicovem SL, CIF E-41635483 and tax domicile at Calle Aguadulce, 82, 41006 Seville, Spain or by email, enclosing a photocopy of your ID card to: anicovem@anicovem.com. Within 10 days we will respond to your request to confirm the execution of the right you have requested to exercise.

Exclusion of guarantees and liability

Anicovem does not give any guarantee and is not responsible, in any case, for damages of any nature that may be caused by:

  • The lack of availability, maintenance and effective functioning of the website or its services and contents;
  • The existence of viruses, malicious or harmful programs in the contents;
  • Illegal, negligent, fraudulent use or use contrary to this Legal Notice;
  • The lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and made available to users on the website.

Anicovem shall not be liable under any circumstances for any damages that may arise from the illegal or improper use of this website.
European online dispute resolution platform

The European Commission provides an online dispute resolution platform which is available at the following link: http://ec.europa.eu/consumers/odr/. Consumers may submit their complaints through the online dispute resolution platform.

Applicable law and jurisdiction

In general, the relations between Anicovem and the users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction.

We will always be reachable: Our contact

Should any user have any questions about these legal conditions or any comments about the WEBSITE portal, please contact us at anicovem@anicovem.com or use the contact form available on the website.

Our privacy policy describes how we collect, store or use the information we collect through the different services or pages available on this site. It is important that you understand what information we collect and how we use it as accessing this site implies acceptance of our privacy policy.

Acceptance and consent

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of the same by Anicovem, in the manner and for the purposes indicated in this privacy policy.

Commercial mailings

In accordance with current legislation, Anicovem does not engage in SPAM practices, and therefore does not send commercial e-mails by electronic means that have not been previously requested or authorised by the user. Consequently, in each of the forms on THE WEBSITE, the User has the possibility of giving their express consent to receive our Newsletter/bulletin, regardless of the commercial information specifically requested.

7. Cookies and web analytics
Cookies

If you have a user account and log in to this site, we will install a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.

When you log in, we will also set a number of cookies to store your login information and screen display options. Login cookies last for two days, and display options cookies last for one year. If you select “Remember me”, your login will last for two weeks.

If you log out of your account, your login cookies will be deleted.

If you are a registered user and you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data and simply indicates the ID of the article you have just edited. It expires after 1 day.

Anicovem does not use “cookies” or other technical means that allow us to identify specific users or to know data about their browsing, without the user being aware of it. However, any change in our Privacy Policy in this regard will be immediately communicated to users including the rectification of the policy in this section.

Analytics

By default WordPress does not collect any analytical data. However, THE WEBSITE uses the Jetpack plugin developed and distributed by Aut O’Mattic A8C Ireland Ltd., based at Business Centre, No.1 Lower Mayor Street, International Financial Services Centre, Dublin 1, Ireland. THE WEBSITE uses it to collect information about the number of visits received and the most searched terms. In any case, no personal data of users making such visits or searches are identified.

THE WEBSITE uses Google Analytics, a web analytics service provided by Google, Inc. a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf in order to keep track of your use of the website, compiling reports on website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of THE WEBSITE.

By using THE WEBSITE you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Date of last update: January 1, 2021